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Bibarel Ability Glitch/Freezes Game

I am currently playing a match against a lost zone box deck in which I am in a comfortable position to win.

I just used Bibarel's ability "Industrious Incisors" and the game instantly froze/glitched out. I am now unable to take any further action, and the Bibarel card is just floating in mid air.

All timers, prize information, etc. disappeared from the screen. The game is soft-locked, and now I have to take a loss for a game I would have otherwise won.

This stuff is asinine for a game that just released from its "beta."

What incentive is there for anyone to play and want to climb the ladder if we're handicapped egregiously?


Comments

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes

    Hello Trainer,

    I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

  • cometflightTCG
    cometflightTCG Member Posts: 7
    Name Dropper First Comment
    edited June 2023 #3

    @Mod_Skrilla I also did that officially but have so far not received a response from anyone.