Can't get into the game. Loading loop.
Tried finding a solution before posting but literally nothing is working. The game keeps trying to load and then pulls up a white screen. Reinstalling doesn't help. Changing my system local to English (United States) or English (Canada) didn't help. Running it without admin didn't work. Running it as admin didn't work. My PC specs are high enough to run the game as i have 16 gb of ram with a AMD RX 570 and a Ryzen 3 2300X Quad-Core Processor. I've done a full reinstall of this program about 30 times now. Yes 30 times and it hasn't worked. I've launched the game about 50 times now and it still hasn't gotten past this simple loading screen issue. I really need someone to give me some kind of fix before i just give up on this game. It seems like for some reason it can't load the starting page which is either the login page or language select page. There has to be SOME kind of simple fix for this.
Comments
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Apparently it's a generalized issue, everyone keep bouncing from a 10011 to a 10097 issue, I tried both from pc (Windows) than phone to get in but I get stuck at the "loading server data 9/37" part
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I've got the sameish sort of loop except I hit the language selections screen, pick my selection, then it loads a white screen for 15-30 seconds and loops back to the language selection screen. Tried removing the app and installing again but still same issue on OSX. Had no problems on my Windows machine.
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Try this, I studied this solution, and it worked for me
1 Click on Start
2 Open Settings
3 Open Network & Internet
4 Go to Proxy
5 Switch off auto-detect settings
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Thank you for this, have been having this issue on my windows pc since november and their support has not be able to help, but this fixed the languange loop issue!
