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Please put the Time Zone in the maintenance message/pop-up going forward.

OU7C4ST
OU7C4ST Member Posts: 28 ✭✭
25 Agrees Second Anniversary 10 Comments Name Dropper

Hello,

Quite a few people across different platforms get confused when they see the maintenance message pop-up that would just say "08:00 - 13:00", with no indication of Time Zone.

If TPCi could include that going forward, that'd be awesome, and cut down on quite a bit of confusion.

Thank you!

Comments

  • jon11w
    jon11w Member Posts: 165 ✭✭✭
    100 Agrees 100 Comments 25 Likes First Anniversary

    This would be a very helpful update - I'm not from the USA so the times don't mean much to me without a time zone.

  • TechHog
    TechHog Member Posts: 2,828 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers

    Wait, is there a maintenance message there now?

  • TPCi_CursedSoup
    TPCi_CursedSoup Administrator Posts: 287 admin
    250 Likes 100 Comments Second Anniversary 25 Agrees

    Great callout! Thank you for the feedback, I let the team know, and it's being looked into.

    For the time being, I have the time zone listed out on the "Maintenance & Hotfix Thread" I created for these moving forward - https://community.pokemon.com/en-us/categories/tcg-news-announcements

  • TechHog
    TechHog Member Posts: 2,828 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers

    @TPCi_CursedSoup Just for clarity and my own curiosity: Do you use "hotfix" and "update" interchangeably or is there a difference for a major client update?

  • TPCi_CursedSoup
    TPCi_CursedSoup Administrator Posts: 287 admin
    250 Likes 100 Comments Second Anniversary 25 Agrees

    Of course. For the sake of clarity and no confusion for anyone moving forward, I'll make sure not to use those words interchangeably.

    We will have "Maintenance" like we did today, covering anything outside of a client update. A "Hotfix," which we'll make sure to call out accordingly. Then our "Updates" which are client changes.

  • Aysher16
    Aysher16 Member Posts: 1
    First Comment

    Just want to bump this. New to the TCG experience as of this weekend and was looking forward to some matches after work (I get home after 17:00). I suspect the “home” of the maintenance is a different time zone than me since it’s now almost 19:00 and still unavailable although the message says estimated to be over at 16:00. Either something has gone wrong with the maintenance or a time zone in the message would be greatly beneficial!

  • Ryxie
    Ryxie Member Posts: 1
    First Comment

    Another reminder to please use this feedback! It’s really an easy fix that would help out a lot :)

  • faegesubsig
    faegesubsig Member Posts: 16
    10 Comments First Anniversary Name Dropper

    So this was requested nearly a year ago and has still not been implemented?

  • TechHog
    TechHog Member Posts: 2,828 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 Likes 50 Answers