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[Android] App doesn't progress past log-in

silentProtag
silentProtag Member Posts: 3 ✭
First Comment Photogenic
in Pokémon TCG Bugs & Feedback #1

Hey, just downloaded the app onto my Android phone (Pixel 6 Pro), using my existing credentials. After pressing the Log In button, the button itself becomes greyed out, but then seems that it fails to continue past that point. The other buttons on the UI are still responsive, but the log in fails to proceed. There are no errors as well,and hangs on the "Log in to your Pokémon Trainer Club account" page.

I've reinstalled the app a few times at this point, as well as gone through the migration process on my PC to avoid any first-time user issues to no avail. Wondering if something behind the scenes might be happening, or if there might be some logs I can pull up with some error messages.

Answers

  • silentProtag
    silentProtag Member Posts: 3 ✭
    First Comment Photogenic
    #2

    Might as well bump this, since it just got approved. It's been a few days, still can't log in on mobile, which is a shame.

    I've tried clearing my app cache, which was a recommendation I've seen, but no dice.

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