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Battle pass rewards

Didnt recieve the miraidon ex deck from basic game crashed as i opened the battle pass and i didnt realize till now it was missing

Comments

  • azeeza9
    azeeza9 Member Posts: 1
    First Comment

    I ran into the same situation.😫

  • DoubleCure
    DoubleCure Member Posts: 1,372 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 250 LOLs

    The PCI team aready told me they are aware that some players could not claim the Tier 0 Battle Pass Miraidon ex and they are working on a solution for all the players afected soon.

  • Likin9x
    Likin9x Member Posts: 2
    First Comment Photogenic

    I have this issue too, my account is Likin9x. Please fix this!

  • uncomonfossil
    uncomonfossil Member Posts: 186 ✭✭✭
    100 Comments Second Anniversary 25 Likes 25 Agrees

    I believe that Pokemon wants each player affected to file a support ticket.

  • DoubleCure
    DoubleCure Member Posts: 1,372 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 250 LOLs

    I did talk with PCI support and they told me they are investigating a solution to compensate all the players affected by that issue as soon as possible. We have to be patiente they are working on it.