Game literally unplayable on PC Windows 10

Tenloves · April 2023

So the game is still absolutely broken. It's unplayable on PC. Im runing Windows 10 with lots of RAM, strong GPU etc, good internet connection these are not an issue (as all other games work as they should except PTCGL).

Using any card search item such as evolution incense or any pokeball like Nest or Ultra ball results in "no valid cards" screen with silhouette of the cards that are not clicable (despite top left corner showing there ARE valid cards. Same thing also happens with Ability or Supporter card searches.

Also most of the matches can't even start because when You draw a card, it gets stuck floating in the middle of the screen and nothing happens until you restart the game.

Now from my observations it happens whenever i tweak with the deck. For example if i put Switch Cart in the deck, it ALWAYS freezes and card is stuck floating and match won't even begin.

If i remove Switch Cart i can play the game, but search cards wont yield any results and will show i have no energy, no pokemons in the deck etc.

Funny enough pre-made decks i got as Tutorial rewards seem to work properly so i assume it is a case with some combination of cards that poses such issue on PC clients.

I have provided screenshots for both occurences and yes, it is possible to reproduce it 100% of the time so i have no idea why it has gone thru QA.

ptcglbug.png

ptcglbug2.png

TechHog · April 2023

Did you install the game as admin?

Tenloves · April 2023

https://community.pokemon.com/en-us/discussion/comment/7186#Comment_7186

Yes but i don't see how this is relevant to the current case.

TechHog · April 2023

https://community.pokemon.com/en-us/discussion/comment/7189#Comment_7189

Because some bugs happen if you don't.

Next question: Are your graphics drivers up to date?

GonçaloS0 · April 2023

The same happens to me countless times…

Adriichu · April 2023

Same here!!! This is really frustrating

Ompakaren · April 2023

I have the same problem. The game works fine om my mac, but on my sons Windows and on my own Windows-partition the game does not work at all. The avatars have no clothes, and the game freezes almost every time when dealing cards...😔

Tenloves · April 2023

https://community.pokemon.com/en-us/discussion/comment/7193#Comment_7193

Just updated to latest drivers - same issue.

I have some new info after extensive testing tho.

Importing a deck or creating new deck and adding battle vip pass, switchcart and energy recycler makes the game freeze and float when dealing a hand.

Removing energy recycler and switchcart makes the game playable to the point You are about to select cards by using any search card for the deck, then cards won't display and are silhoulettes. After removing battle vip pass same thing happens.

BUT if You instead COPY the tutorial deck and add same cards it started to work, but if i keep energy recyler and battle vip pass in the deck, i can't see cloths (not a big issue) but game started to work properly.

This needs extensive testing and i believe QA team should really pinpoint all those caveats because this is crazy i can reproduce these errors and bugs without any issue not beign professionally hired as QA tester.

TechHog · April 2023

https://community.pokemon.com/en-us/discussion/comment/7262#Comment_7262

There's more to it than that. I've never had this issue happen at all, for example. If it were as simple as you think they obviously would have found it, but there's an additional issue that nobody has been able to pinpoint yet.

Tenloves · April 2023

https://community.pokemon.com/en-us/discussion/comment/7263#Comment_7263

That's a valid point. I will try to test some more and update this thread as i see more people have similar issues and it only happens on PC's.

Trainernaru4159 · April 2023

Playing on PC windows 10, having the exact same issues...

Game literally unplayable on PC Windows 10

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