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Could not draw cards from deck bug.

Kabeed
Kabeed Member Posts: 2
First Answer

Hello,

I was playing Live and eventually, the game would not let me draw card(s) from the deck to my hand when I had 10+ cards in hand. I think it started happening after I used Cynthia's Ambition on a previous turn (not sure if that card is related to the bug or not). In the screenshots, you can see that my supporter Klara is playable but not the Professor's Research. I also cannot play the Quick Ball and I have not used my Cinccinos' Make Do abilities yet and those are not glowing to be able to use. These screenshots are from different turns.

Thank you,

Comments

  • ShiningLancer
    ShiningLancer Member Posts: 141 ✭✭✭
    100 Comments Second Anniversary 5 Answers 25 Likes

    I tried out the Moltres Lucario deck and ran into this bug too on my second game. After using my first Cinccino of the turn, I was unable to use Cinccino, Quick Ball, or Level ball despite having 10 cards in deck. I think that I had played Cynthia's Ambition on the previous turn too.

    Lucario's roaring resolve ability still worked to search the deck.

  • Mod_Ice
    Mod_Ice Moderator Posts: 24 mod
    10 Comments Second Anniversary Name Dropper

    Hi @Kabeed,

    Thank you for sharing your feedback. I removed the links you posted to this thread as posting images or unofficial links on the forum is not allowed. If you ever have images you'd like to share with support or the development team, I encourage you to open a ticket. To do so, visit https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there, click "Contact Us". Any feedback shared with the support team will be relayed to the development team for review.

    Thank you!

  • ShiningLancer
    ShiningLancer Member Posts: 141 ✭✭✭
    100 Comments Second Anniversary 5 Answers 25 Likes

    This bug still happens in v1.1.1 when using a deck with Lucario BRS 79 and Cinccino SSH 147

    I did not play cynthia's ambition in the match where the bug occurred.

  • Monniprofessori
    Monniprofessori Member Posts: 15
    10 Comments Name Dropper Photogenic

    Hello, I'd like to chime in and say this bug still happens with current version.

    I tried to activate Reshiram V 24 / 195 and use it's ability to get fire energy from my deck. What happened, it shows available cards on top left screen, but visually I can only see some black shape of card and can't click on it or choose it. At the middle of the screen at the bottom, it says no valid cards, despite top left corner saying otherwise. Pressing filters doesen't work.