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Error 10010

JaGked
JaGked Member Posts: 7 ✭
First Comment
in Pokémon TCG LIVE Bugs & Feedback #1

Being as though there is still no help in this issue, I'll ask here again.

How do you fix the error 10010 (9/37) in the loading screen?

Been unable to trial new decks leading up to tcg regionals coming up in Feb.


Poor effort by the live team.

Screenshot_20230121-184718.png


«1

Answers

  • bfrgames
    bfrgames Member Posts: 1 ✭
    First Comment
    #2

    I would love to know how to fix this as well. I am in the US and after initially being able to use it, it won't load past the screenshot you posted.

  • pikastrijder
    pikastrijder Member Posts: 1 ✭
    First Comment
    #3

    I have this issue too, I am from the Netherlands

  • shizuohawajima
    shizuohawajima Member Posts: 2 ✭
    First Comment
    #4

    I have this error too, I'm from Myanmar

  • DragonJaip
    DragonJaip Member Posts: 1 ✭
    First Comment
    #5

    i have this error too, i'm from Chile

  • JaGked
    JaGked Member Posts: 7 ✭
    First Comment
    #6

    What a terrible, terrible support team. Or lack there of.


    Ocic is in 7 days, still cannot log into app.


    Not sure how you can be horrid at teck support for a giant corporation.

  • spiffyfitz
    spiffyfitz Member Posts: 1 ✭
    First Comment
    #7

    Same issue here. I'm in USA. Only happens on my Windows PC. iPhone version connects and launches. Tried reinstalling, deleting pokemon files in C:\Users\username\AppData, reinstalling again, no luck. Very not impressed with this game, I want to migrate back to the old one.

  • JaGked
    JaGked Member Posts: 7 ✭
    First Comment
    #8

    Just an update, the non existent support team still haven't done anything about this issue 👍🏾

  • RabidOtter
    RabidOtter Member Posts: 3 ✭
    First Anniversary First Comment
    edited March 2023 #9

    Same issue in US. Getting this error on both MacBook and iPad. Have tried installing and reinstalling without any difference. But my son can log into his account on both devices without issue.

    This has been going on for over a month for me now. I also opened a support ticket and the response I got was that they don't know of a solution. Gee thx.

  • G1RA71NA
    G1RA71NA Member Posts: 2 ✭
    First Comment
    #10

    Same issue here in London


    tech support can’t help

  • GabiruBR
    GabiruBR Member Posts: 285 ✭✭✭
    100 Comments Second Anniversary 5 Answers 25 Likes
    #11

    Change the user of your computer, some people who did this the problem was solved.

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