Pokémon TCG Live Matchmaking Issues - *UPDATED* 02/04/23
Hello everyone,
The team is aware of and actively investigating new reports of matchmaking issues. This outage only affects a single region of players, but we'll provide more information as it's discovered.
We appreciate your patience at this time.
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Updated 12:57 PM PDT
Matchmaking connections are returning to normal and players should be able to connect to matches once more in the affected region.
If you run into any connectivity issues when attempting to matchmake or with your opponent, please restart the client to see if this persists. If you're still having trouble matchmaking, please get in touch with our Support Team so they can collect additional details.
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Updated 5:26 PM PDT
The team has identified another increase in matchmaking issues and is actively investigating the root cause. Once there is more information, or the issue is resolved, we will update everyone here.
Thank you again for your extreme patience while we work through this.
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Updated 2/4/23 - 3:45 PM PDT
The team is continuing its investigation of the cause of the random outages in matchmaking connectivity. We've made temporary adjustments to our systems to help stabilize matchmaking.
Please continue to report any odd behavior or outages during this time.
Comments
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Haven't been able to get a game in over 4 hours now 😪
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I cant find a match 😪
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I’ve been experiencing the same issue. Probably has been about an hour of not being able to find a match.
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Hello,
What is considered excessive time for a match search?
Sincerely :jlp
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I cant find a match
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It's maintenance day, you can expect that they broke the game. I've just logged in but came here first to see the disaster.
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Ive Been waiting an hour now for a match.
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Have not been able to find a match in 3 days
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magicly i went from 840 yo 620 lader... whats going on... shold i continue waisting my time trying to go up il lader rank?
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Seems like the ladder rank goes back to a basic amount when the ladder resets, which is every 6 weeks I believe or 8....not sure but the ladder resets the rewards and I've gone back to like 500 rank everytime.
