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Pokémon TCG Live Matchmaking Issues - *UPDATED* 02/04/23

TPCi_CursedSoup
TPCi_CursedSoup Administrator Posts: 287 admin
250 Likes 100 Comments Second Anniversary 25 Agrees
edited March 2023 in General Pokémon TCG LIVE Discussion #1

Hello everyone,

The team is aware of and actively investigating new reports of matchmaking issues. This outage only affects a single region of players, but we'll provide more information as it's discovered.

We appreciate your patience at this time.

_________________________________________________________________

Updated 12:57 PM PDT

Matchmaking connections are returning to normal and players should be able to connect to matches once more in the affected region.

If you run into any connectivity issues when attempting to matchmake or with your opponent, please restart the client to see if this persists. If you're still having trouble matchmaking, please get in touch with our Support Team so they can collect additional details.

_________________________________________________________________

Updated 5:26 PM PDT

The team has identified another increase in matchmaking issues and is actively investigating the root cause. Once there is more information, or the issue is resolved, we will update everyone here.

Thank you again for your extreme patience while we work through this.

_________________________________________________________________

Updated 2/4/23 - 3:45 PM PDT

The team is continuing its investigation of the cause of the random outages in matchmaking connectivity. We've made temporary adjustments to our systems to help stabilize matchmaking.

Please continue to report any odd behavior or outages during this time.

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Comments

  • jimjamrolypoly
    jimjamrolypoly Member Posts: 1 ✭
    First Comment
    #2

    Haven't been able to get a game in over 4 hours now 😪

  • BootstrapPX
    BootstrapPX Member Posts: 5 ✭
    First Comment
    #3

    I cant find a match 😪

  • Zjm636
    Zjm636 Member Posts: 1 ✭
    First Comment
    #4

    I’ve been experiencing the same issue. Probably has been about an hour of not being able to find a match.

  • JLP83190
    JLP83190 Member Posts: 24 ✭
    10 Comments First Anniversary
    #5

    Hello,

    What is considered excessive time for a match search?

    Sincerely :jlp

  • Hassel-rah
    Hassel-rah Member Posts: 2 ✭
    First Comment
    #6

    I cant find a match

  • lvlrAdam
    lvlrAdam Member Posts: 96 ✭✭
    25 Agrees 10 Comments First Anniversary 5 Likes
    #7

    It's maintenance day, you can expect that they broke the game. I've just logged in but came here first to see the disaster.

  • s8jmcman
    s8jmcman Member Posts: 2 ✭
    First Comment
    #8

    Ive Been waiting an hour now for a match.

  • eloodnived
    eloodnived Member Posts: 1 ✭
    First Comment
    #9

    Have not been able to find a match in 3 days

  • Arbaruk
    Arbaruk Member Posts: 1 ✭
    First Comment
    edited February 2023 #10

    magicly i went from 840 yo 620 lader... whats going on... shold i continue waisting my time trying to go up il lader rank?

  • Infernomaker1
    Infernomaker1 Member Posts: 64 ✭✭
    25 Agrees 10 Comments 5 Likes
    #11

    Seems like the ladder rank goes back to a basic amount when the ladder resets, which is every 6 weeks I believe or 8....not sure but the ladder resets the rewards and I've gone back to like 500 rank everytime.

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