Yesterday Pokemon Worked Fine, Today It Made Me Play Tutorial and Didnt Have Any Cards/Decks/Etc?

Deck185 · November 2022

For some reason overnight the Pokemon Trading Card Game Online program didnt pull up my decks, cards, match history, etc and made me play the tutorial again. The computer was powered off. Additionally when I repaired the application it loaded the account but the chat doesnt function and the match making dont work properly.

Mod_Butterfly · November 2022

Hey there Trainer.

This problem can have many reasons to occur and because of that, I recommend for this instance you open a ticket with the support team. Please go to: https://support.pokemon.com/hc/en-us/articles/360054700932-Contact-Us.

To make the process more simple, please send any screenshots or steps you have done prior to this error when submitting your ticket.

Yesterday Pokemon Worked Fine, Today It Made Me Play Tutorial and Didnt Have Any Cards/Decks/Etc?

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