Pokémon TCG LIVE Bugs & Feedback
Pokémon TCG LIVE Bugs & Feedback
Matchmaking… Again…
Can someone turn it off and back on again? The haven’t-had-maintenance-so-matchmaking-is-broken bug is back.
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Hey there, Trainer. For account-related support, you will need to open a ticket with the support team. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".
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@Mod_Butterfly this is something that affects every account in the game. No one can successfully matchmake. Are you saying that this is not a known bug?!
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Here we are, 2 days later and I still cannot matchmake. Sure would be cool to play some Pokemon.....
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For anyone curious, some companies track issues via tickets and having a large amount of tickets can "shed light" on issues. If no one creates a ticket, but complains on a forum, it may not ever reach the top, but if there are 500 open tickets for an issue, that might look bad to people who are looking.
I'm not saying that the Pokémon company does business like this, but @Mod_Butterfly 's response may indicate this.
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