Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for scheduled maintenance from 15:00 ~ 23:00 (UTC) on March 24, 2026.
Please see the Version 1.36.0 - Patch Notes for more information.

credits not showing the correct amount and exchanges not following through

JEpalkia
JEpalkia Member Posts: 1

After receiving credits, the credits counter up top did not increase, there's another bug with credits as well. When trying to exchange credits for a single card, it reduces the balance of the credit in the account, but the account does not receive the card that it was exchanged for.

Comments

  • pairsone
    pairsone Member Posts: 1
    Photogenic First Comment

    Same happened just now. Did the failed exchange bug. Reloaded the game. Had the cards but double charged me.