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Tried to exchange credits, but failed

Chipstx
Chipstx Member Posts: 1

I attempted to exchange my credits for cards in a deck. It used my credits, but it prompted an "exchange failed" and I did not get my cards or my credits back. Please fix this.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 779 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers

    Hello,I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!