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What's going on with trying to sign in?
Hi for some reason Live has asked me to log back in to play. I enter in the information and get the wrong password message. I then send in a request to change my password, but the link is never sent. I can still use the same information to log in to the website. Anyone else experiencing this?
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I can't put a card I have in my deck.
Hello, I have a problem, I open booster from new season on Pokémon Live. There is a card I would like to have in my deck, it's Hydreigon EX (not the Tera). I have 4 of this card in my Card-Dex but when I search it when I create my deck, it doesn't exist, it isn't there. I would like to understand, please help me 🙏🙏.
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What am I supposed to receive for redeeming product code cards?
So, when I redeem booster pack code cards, I get booster packs in TCG Live. And I'm pretty sure on TCG Online before it was switched to TCG Live, if you redeemed a product code (so the codes that come with the promos in ETB etc.), you got at least a promo card, and sometimes other stuff like coins or decks etc. But I just…
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Rage-quit fix… PLEASEEEE?!!?!
Can someone please for the love of god make it so that when my opponent rage-quits that it only takes effect during their turn? It's incredibly annoying to be mid-draw/attack/prize-pull to be interrupted by someone who rage-quits abruptly. Potential fixes: —Make it so that the "quit game" button is disabled for my opponent…
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Hydreigon ex (White Flare)
Hydreigon ex is currently bugged to where it doesn't show up in the deck builder at all
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Temporary Card Bans - 07/17/25 (UPDATED)
UPDATED 07/22 : Following scheduled maintenance on July 22, the below-listed cards have been unbanned and are once again available for use in decks and matches. ------------------------------------------------------------ Hello Trainers. We are aware of the following known issues with recently released cards: Prism Energy…
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Let me vent my frustrations at length.
First of all, I absolutely do not understand why the PTCGL development team is wasting time tweaking the economic system and ranked mode—especially the economic system. Over the past few months, the devs have gone completely insane with these adjustments. They introduced a six-month waiting period for crafting newly…
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Victory Poses/Catchphrases are inappropriate
I feel like this system was simply brought over from PTCGO without thought, but the vast number of victory catchphrases in the game are inappropriate for a game that is meant to be about having fun with other, real, people. If I were at a local IRL league night, and turned to my opponent after winning and said, "Smart…
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New Card Dex Feedback
Hello, I would like to provide some feedback on the new Pokémon TCG LIVE card dex feature. Let me begin with some appreciation: The master set view is a great option to have. I think the whole idea of having a card dex outside of the shop is quite practical. But it has a fatal flaw. The number of cards seen on the screen.…
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Come On... When Will XY/BW Be Available?? Expanded with Friends??
I was hoping something would be mentioned in the letter to the community, but as always, this is ignored. When are the Expanded sets coming out already? At least add them one at a time. It's really irritating to be promised that we are going to eventually get access to them for you to never give us that access. This is…