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This happens to me as well. I've noticed that it happens after a match ends.

I submitted a support ticket for the issue, support says they are aware and investigating.

We could have in the future an game engine that capture the replay of your matches. Some reasons 1 For Advanced and ordinary players is good cause we can review our errors watching what we did 2 For …

This is a fair comment, and the development team should take a look at it. I am also planning to return to PTCGO. I hope the dev team can open a channel to return to PTCGO.